Opportunity flowcharts allow you to see where a process can be improved. They highlight the opportunities for improvement. Opportunity charts separate those essential steps for making a product from those that are included only to check for or fix problems.

You can first draw a detailed flowchart of a process and then separate the steps into value-added or cost-added-only. Ask yourself, "Would this step be needed if the process worked perfectly?" 

By looking at an opportunity flowchart you can quickly see how much work is caused by things going wrong.

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