Each flowchart has one starting point and one or more ending points that are drawn with a rounded rectangle or oval. Steps, actions, or tasks are drawn with rectangles. It helps to use verbs in describing the steps. Decisions are drawn with diamonds with labels at the exits. The arrows show the order the steps are taken. This chart shows the basic steps in receiving payment and can be easily modified for your organization.

First download the free trial version of RFFlow. It will allow you to open any chart and make modifications.

Once RFFlow is installed, you can open the above chart in RFFlow by clicking on order_processing.flo. From there you can zoom in, edit, and print this sample chart. It is often easier to modify an existing chart than to draw it from scratch.

To draw this chart without downloading it, run RFFlow and click on the More Shapes button.

Scroll to the Flowcharting folder and click the plus sign to open it.

Click the Colored, Rounded Shapes stencil and then click the Add Stencil button.